Communication.... all the must haves! 

Happy Friday!

I will probably say this more than one time… in fact, I might say it every week!  Where in the world does time go?  This week has flown by, only to leave me pretty much everything I had on my to do list at the beginning of the week, still there to complete next week.  That just seems to be how it goes. 

As I reflect back over the week, communication seemed to be a big topic this week.  I spent a portion of one morning trying to work through an issue between a student and a teacher.   (Long gone are the days when I can simply say, “Because the teacher said so” as a fix to the problem.) 

The student asked me, “Okay then, what’s the difference between discussing and arguing?”  I had to think fast, as I often do, to come up with the right answer.  (In my head, I am thinking, ahhh… no one ever taught me this!)  But, thank goodness, I thought fast and answered, “Well, there are three things that determine the difference between discussing and arguing-  1)  the topic, 2)  the tone, and 3)  the relationship between the people.   The student was hoping that because he had worked hard to control his voice tone and his body language, that it was a discussion and not arguing.  But, the fact of the matter is, his continual “buts…”  to a person who is in a leadership position over him does turn it into an argument.  I was pleased that he had heard me in previous conversations say that body language, tone, and word choice are a huge part of communication but, as we made clear in this conversation, there is so much more to it.  This is why communication can be so complicated, and more times than not, the real problem when an issue arises. 

True communication takes a listener and a speaker.  In fact, I always say there are three sides to every story-  person 1, person 2 and the truth.  That's because in communication we can’t forget about perspective.  Everyone has one and brings it to the conversation.  To be a good listener, we have to understand the speaker’s perspective.  No, I didn’t say, agree with, I said understand their point of view.  And, these things won’t matter if we don’t do our best deliver our communication with the right tone, the right body language, and the right word choice because the first thing the listener will notice is our delivery, even before our message.

Improved communication-  something that is ALWAYS on my personal and professional to do list because it matters to relationships!

“In a world where you can be anything, be kind.”

Mrs. Herdrich  

Posted by nherdrich On 20 April, 2018 at 10:32 AM  

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